Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and what your rights are when you visit www.laredoconcretecompany.com or contact Laredo Concrete Company. We keep this simple and written in plain language so you always know where you stand.

1. Information We Collect

We collect information in two ways:

Information you provide directly. When you fill out a contact form, request a quote, or send us an email, you may share your name, phone number, email address, property address, and details about your project. We only collect what you choose to give us.

Information collected automatically. When you visit our website, standard web technologies may collect information such as your IP address, browser type, pages visited, and the time and date of your visit. This data is collected in aggregate and is not used to identify you personally unless required for security purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with a free estimate
• Schedule and carry out concrete services at your property
• Send you project updates, invoices, and related communications
• Improve our website and understand how visitors use it
• Comply with applicable legal requirements

We do not use your information for automated marketing campaigns or sell it to advertisers. If you contact us and we send you follow-up communications, those will always be relevant to the conversation you started with us.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as scheduling software, email platforms, or payment processors. These providers are contractually required to handle your information securely and only for the purposes we specify. We may also disclose information if required by law or to protect the rights and safety of our company and customers.

4. Contact Forms and Third-Party Services

Our website uses Tally (tally.so) to power our contact and quote request forms. When you submit a form, your information is processed and stored by Tally in accordance with their own privacy policy. We encourage you to review Tally's privacy policy at tally.so if you have specific questions about how your form submissions are stored. We access and use the information you submit through those forms to follow up with you about your project.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve the experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Note that disabling cookies may affect the functionality of certain parts of our website.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses secure HTTPS connections. However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take this responsibility seriously and will notify you if there is a breach that affects your information.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information (subject to legal retention requirements)
• Opt out of any non-essential communications from us

To exercise any of these rights, contact us at info@laredoconcretecompany.com or call (956) 955-8166. We will respond to your request within a reasonable time.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

9. External Links

Our website may contain links to external websites such as Google Maps. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. We encourage you to check this page periodically. Continued use of our website after changes are posted means you accept the updated policy.